In recent mediation and conciliation workshops, I’ve been faced with a deceptively simple question: should cameras be on or off in online meetings? And when we have the option, should we insist on in-person mediation or allow online engagement?

Preventing workplace conflict starts well before tensions surface. Clear expectations, open dialogue, and a culture of accountability form the backbone of a harmonious work environment. Shiv Martin Consulting supports HR professionals and team leaders in tackling issues like bullying and employee grievances through early intervention and strategic planning. The goal isn’t just to manage disputes, but to reduce the need for mediation by addressing problems before they take root.

Learn how to deliver a powerful opening statement in mediation or conciliation. Build trust, set expectations, and foster collaboration from the very start.