Corporate Mediations with
Shiv Martin Consulting
Our mediation services help teams restore trust, improve relationships, and avoid costly legal disputes.
Based in Brisbane, Southeast Queensland we support teams across Australia in person and online.
Constructive Professional Dispute Resolution
Mediation is a collaborative process where a neutral third party, the mediator, facilitates communication between people in conflict. The mediator guides the conversation, working towards a mutually agreeable solution.
In conducting mediations for businesses, government agencies and community groups, Shiv Martin Consulting ensures that the dispute resolution process aligns with the objectives and needs of the organisation.
The mediation preparation will involve discussions with managers to understand the objectives, and the best-case outcomes for all parties.
We employ a facilitative approach to our mediations. This means that we encourage the parties to reach their own agreements while managing their relationship and according to relevant law and policies. More specifically Shiv's legal expertise allows her to identify important issues for discussion during the mediation process, so that there are no surprises later on.
Benefits of Mediation for Workplace Conflict & Complaints
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Preserve and Improve your workplace relationships
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Save time, money and hassle by avoiding court processes
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Arrive at agreed outcomes that suit all parties
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Empower individuals to resolve conflict on their own terms
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Engage in ongoing conversations to improve your corporate culture
What is involved in the Mediation Process?
The mediation process is designed to assist parties achieve resolution with the support of a mediator. As an experienced lawyer, mediator and conciliator, Shiv Martin provides the complete package of skills in facilitating, negotiating, legal problem solving and relationship management. During Mediations, Shiv guides conflicting parties towards a solution they can both agree on.
Here's a simplified breakdown of the process:
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Consultation: Shiv will discuss your situation and see if mediation is right for you.
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Opening Statement: Shiv start the mediation and explains the process and sets ground rules.
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Joint Discussion: Each party shares their perspective on the issue.
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Private Discussions: Shiv will meet with each party independently to workshop options for agreement and discuss the alternatives to a negotiated agreement.
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Negotiation: Shiv assists parties to explore solutions that meet both parties' needs
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Agreement writing: If an agreement is found, Shiv Martin can assist the parties to write the agreement in a clear, concise and accurate form.
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No Agreement: If no agreement is reached, Shiv may help find alternative solutions or suggest moving to litigation. Shiv will also provide post-mediation coaching services and reports to managers as required.
Shiv Martin Consulting Services
Shiv Martin Consulting supports businesses and government agencies to transform their conflict resolution processes so they achieve positive outcomes and build strong workplace relationships. We do this by providing strategic communication advice, tailored dispute resolution services and co-designed processes and training that meet the unique needs of each team.
As a mediator, conciliator, lawyer and trainer, Shiv brings a diverse blend of legal expertise and interpersonal skills that allow her to adapt to the context and objectives of every client.
At Shiv Martin Consulting we provide the following services:
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Workplace and commercial mediation
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Conciliation services, training and process design
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Complaints handling training and advice
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Conflict coaching
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Facilitation for group discussions
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Webinars, speeches, workshops and corporate events
Conciliation is a style of mediation that allows Shiv Martin to provide advice and direction as part of the dispute resolution process. As a conciliator, Shiv Martin helps parties settle disputes if their own attempts fail. A conciliator is a neutral third-party that guides the search for agreement between parties in conflict.
By carefully studying the jurisdiction (such as Fair Work laws), context (workplace or community complaints), and stakeholders' needs, Shiv uses legal research and stakeholder analysis to understand the nuances of each dispute. Then, she designs her conciliation services based on the parties' unique experiences and goals for effective resolution - whether the objective is a fast and fair outcome or regulatory compliance.
Support your people with a structured and trusted mediation process.
Book a confidential conversation with Shiv to explore how a facilitative, legally informed mediation process can support your organisation’s objectives.
Call or Text 0433904303
Email contact@shivmartin.com
Free Monthly Webinar Series - You're Invited!
Managing workplace conflict isn’t one-size-fits-all. Whether you're supporting staff through negotiation, mediation, investigation or navigating the more difficult end of the spectrum like litigation or termination - your approach needs to fit the people, the context, and the culture of your organisation.
Shiv hosts a free live webinar each month to unpack these challenges with you. It’s a practical, down-to-earth session designed especially for HR professionals, people managers, and workplace leaders who want to grow their confidence and capability in handling conflict.
