Mediation in Brisbane
Our Brisbane mediation services help teams restore trust, improve relationships, and avoid costly legal disputes.
Based in Southeast Queensland we support teams in person and online.
When conflict or staff tensions are affecting business performance, team morale or your reputation, a neutral, structured conversation can make all the difference.
Shiv Martin provides trusted mediation Brisbane services that help organisations and individuals resolve disputes with dignity, clarity and durable outcomes, whether the issue is between colleagues, leaders, business partners or external contractors.
Shiv brings combined legal experience, postgraduate training in psychology and more than 15 years working with regulated organisations. That mix means you get a mediation consultant who understands both the human dynamics and the compliance pressures your organisation faces.
Why Choose Mediation Services in Brisbane Over Formal Processes?
Mediation in Brisbane is a time- and cost-effective way to manage disagreements without escalating to litigation or formal tribunal processes. Practical benefits include:
- Faster resolution and less organisational disruption than court processes
- Confidential, voluntary conversations that preserve working relationships
- Outcomes that are practical, tailored and more likely to be implemented
- The option to combine facilitation with legal or regulatory insight when needed
Our mediation services in Brisbane are used by HR teams, executive leaders, legal teams and community organisations who want a fair, defensible path to resolve disputes and get back to business.
Who Do We Help?
We work across a wide range of matters and sectors. Typical situations include:
- Workplace disputes between colleagues, line managers and teams
- Executive or board-level tensions and director disputes
- Business partnership or contractor disagreements requiring business mediation
- Customer or service complaints where reputational risk is high
- Cross-cultural and community tensions where culturally responsive practice is essential
If you need a corporate mediation Brisbane specialist who can balance legal clarity with trauma-informed facilitation, Shiv is well placed to help.
While we are not specialised in family mediations, we can certainly refer you to expert mediators in this space too. Our Brisbane Mediation practice is focused on providing dispute resolution solutions for businesses and community organisations.
Accredited, Insured and Experienced (over 15 years’ industry experience)
Deep understanding of legal and regulatory environments.
Highly regarded online mediation, training and facilitation services.
Inclusive, trauma-informed, and culturally aware solutions that make commercial sense.
What a Mediation Session with Shiv Martin Consulting Looks Like
Mediation in Brisbane is a structured process led by a neutral third party. Our approach is warm, methodical and practical. A typical pathway includes:
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Initial inquiry & assessment: A confidential conversation to understand the issue, check suitability, and recommend the right process.
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Preparation: Individual pre-meetings and wellbeing checks so everyone attends well-prepared. Including a check in with HR and organisational management.
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Joint session: A mediated conversation where each party expresses concerns, identifies interests and explores options.
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Private check-ins: Brief private sessions (caucuses) to discuss sensitive matters and options in confidence.
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Negotiation & agreement: Parties generate practical options and record agreed outcomes in writing.
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Follow-up: Clear documentation, suggested next steps and optional support like conflict coaching and consulting or dispute resolution consulting to embed outcomes.
We offer private mediation Brisbane sessions for in-person facilitation in Southeast Queensland and secure online mediation for interstate or remote participants. We also travel across Queensland and New South Wales to offer complex corporate or workplace mediations.
How Mediation Fits with Training and Ongoing Support
Mediation resolves a current dispute or tension between specific individuals. To prevent recurrence, you might pair mediation with capability building: a team building workshop, workplace conflict resolution training for managers, or ongoing conflict coaching. Shiv often recommends an integrated approach: mediation for the immediate issue, followed by targeted training or consulting to strengthen systems and policies.
If your leadership asks, “teach us to do what you do,” Shiv can design training that transfers facilitation skills and frameworks into your organisation, delivered as workshops or as coaching for key staff.
Practical Matters: Timing, Cost and Confidentiality
Mediation can often be arranged quickly for urgent matters. Simple disputes may be resolved in a single half-day session; more complex or multi-party matters need additional preparation.
Indicative costs for a half-day mediation with our panel typically range depending on complexity and expertise required. Shiv works with clients to create a proposal that fits scope and budget, including options to combine mediation with specialist inputs (legal, cultural or mental-health expertise) where appropriate.
All workplace mediation services in Brisbane led by Shiv are confidential. We do not share your business with anyone else. This is one of the greatest benefits of mediation as opposed to other legal proceedings. Outcomes are normally captured in a written agreement or action plan to support implementation and accountability.
Why Work with Shiv Martin Consulting for Mediation in Brisbane?
- Founder-led practice: You work directly with Shiv, a nationally accredited mediator and practising solicitor with psychology training.
- Legal and trauma-informed lens: Shiv explains legal and regulatory considerations without turning a mediation into a legal hearing.
- Sector experience: Trusted by government bodies, universities and regulators, Shiv understands the unique needs of public and regulated sectors.
- Practical deliverables: Mediations end with clear, implementable outcomes, not vague promises.
- Flexible delivery: In-person private mediation in Brisbane or across Queensland and NSW, or fully remote options to suit dispersed teams.
When organisations compare corporate training providers, it’s worth choosing one who can both resolve live disputes and teach teams how to prevent them. Shiv Martin Consulting combines practical mediation with tailored workshops and follow-up coaching, so the same approach that settles a current dispute becomes the foundation for ongoing learning, turning a one-off intervention into a durable capability across your organisation.
Wendy T
Thank you Shiv for the help and support you provided recently. Your experience and knowledge combined with your empathy have assisted greatly with providing us the skills to navigate difficult conversations and disputes in the workplace.
Vikram - Workplace Conciliation Client
Shiv’s training helped me remain calm and confident. She guided me through each step, providing strategic advice that proved invaluable in achieving a positive outcome in my case. Thanks to Shiv's expertise and support, I felt empowered and ready to advocate for myself. I highly recommend Shiv to anyone in need of conciliation coaching. Her professionalism, dedication, and compassion truly set her apart. I am grateful for her help, which ultimately led to a successful resolution of my case.
I highly recommend Shiv, whether as consultant, trainer, or practitioner, for her ability to bring together insights from across a broad spectrum of dispute resolution practice in both public and private sectors. Her training is energetic, engaging and accessible, and she speaks to all the ins-and-outs of dispute resolution systems at both the personal level and the organisational level.
Laura - Nurse Educator
As health professionals we rarely have the opportunity to do a deep dive into conflict resolution. Shiv provided a safe environment and fantastic, contextual insight into navigating these difficult conversations both in the workplace and at home.
Mikki - Executive Manager - People & Assurance | Master Builders QLD
If you're seeking a reliable partner to help navigate conflicts, improve team dynamics, or gain specialised training in mediation and conflict management, please reach out to Shiv Martin. Having worked with Shiv over several years, she offers tailored solutions and has a practical and engaging style. A wealth of knowledge and experience leaders and HR professionals can depend on.
Natalie - HR Business Partner, Local Government
I recently attended a two-day training course led by Shiv Martin, and it was an exceptional experience. She was incredibly warm and approachable, making the learning environment comfortable and engaging. Her depth of knowledge, experience and practical insights into mediation were truly impressive. I left the course feeling confident and equipped with valuable skills. Highly recommend Shiv for anyone looking to enhance their mediation abilities!
A collage of logos from respected government, education, and healthcare organizations that Shiv Martin Consulting has partnered with, showcasing credibility and trust.
A collage of logos from respected government, education, and healthcare organizations that Shiv Martin Consulting has partnered with, showcasing credibility and trust.
A collage of logos from respected government, education, and healthcare organizations that Shiv Martin Consulting has partnered with, showcasing credibility and trust.
Initial Discovery Call
We listen, assess risk, and clarify your needs.
What You Can Expect
What We Help With - Brisbane Mediations
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Workplace disputes and team dysfunction
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Executive and director conflicts
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Contractor and partner disputes
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Service or customer complaints
What Does It Cost?
Mediation is an Investment in Clarity, Culture, and
Cost Savings
A half-day mediation with our panel typically ranges from $2,000 to $6,000, depending on:
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The complexity and urgency of the dispute
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The time required (preparation, consultation, post-mediation support)
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The specific expertise needed (e.g. legal, cultural, mental health, multi-party)
We’ll work with you to find a solution that fits your team and your budget.
The cost-benefit of mediation is clear: a small upfront investment now can prevent tens—sometimes hundreds—of thousands of dollars in ongoing disruption, legal risk, lost staff, and reputational harm.
And the real value?
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Less stress
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A more connected team
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A clear path forward
What are mediation and conciliation processes? How can they assist with managing conflict?
The Mediation Process in 5 Stages
1
Pre - Mediation
Assess suitability. Wellbeing Check. Prepare parties for Mediation.
2
Introductions
Introduce role of mediator, parties provide opening statements, agenda setting.
3
Exploration
Share information. Understand different perceptions. Unpack assumptions. Explore relevant law or policy.
4
Private sessions
Private, confidential check ins with mediator to discuss options, alternatives and shift to a future focus.
5
Negotiation & Agreement
Generate options, negotiate a range of outcomes and move to agreement
Book a Confidential Conversation About Mediation in Brisbane
If you’re facing an escalating complaint, a stalled working relationship, or a commercial disagreement, contact Shiv Martin to discuss whether mediation is the right next step. As an experienced consultant in mediation across Brisbane, Shiv will help you choose the right process and design a pathway that protects people, compliance and reputation.
Get in touch to arrange a confidential inquiry about mediation in Brisbane.