Free Mediation & Conflict Resolution Webinar Series
For HR Managers & Workplace Leaders
Build confidence, strengthen culture, and resolve conflict with practical strategies that work.
Why join these Free Webinars?
Conflict at work isn’t one-size-fits-all. From negotiation to mediation, investigation to resolution, every situation demands a thoughtful, tailored approach. Knowing which path to take can be the difference between friction and flourishing.
That’s why I created this free four-part series, designed especially for HR managers, workplace leaders, and people managers, to give you real-world strategies you can put into practice straight away.
What You’ll Gain
Each session gives you fresh insights, practical tools, and live interaction to help you lead with confidence when it comes to workplace conflict.
You’ll walk away with:
✔ Clear strategies to manage conflict in your team or organisation
✔ A framework to choose the right approach for different situations
✔ Tools to strengthen trust and build collaboration
✔ Confidence in handling even the toughest workplace conversations
✔ Access to all session recordings if you can’t attend live
When are the sessions?
Register once. Access 4 powerful 1 hour sessions. Learn proven mediation and conflict resolution skills tailored for HR and workplace leaders.
Sessions are on the last Tuesday of the month from 10-11am (Brisbane Time).
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Jan 27, 2026
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Feb 24, 2026
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March 31, 2026
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April 28, 2026
What will we cover?
Each session explores fresh insights into conflict resolution models and strategies and practical tips for choosing the right approach in your workplace.
Session 1 - 27 January
Approaching Difficult Conversations at Work
Turn tough conversations into opportunities for connection, clarity, and growth - even when emotions are running high.
Session 2 - 24 February
Building Trust & Psychological Safety
Learn simple, powerful techniques to strengthen trust, spark open communication, and create a culture where teams work with each other, not against.
Session 3 - 31 March
Mastering De-Escalation Techniques
Discover how to stay calm, read the room, and skilfully defuse tense situations before they spiral.
Session 4 - 28 April
Creating a Conflict-Resilient Workplace
Explore how to design a workplace culture that deals with conflict early, protects psychological safety, and builds lasting resilience.
Who this series tailored for?
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HR Managers & HR Business Partners
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Workplace Leaders: Team Leaders, Line Managers, Department Heads)
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People & Culture / Organisational Development Professionals
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Complaints & Dispute Resolution Teams: ombudsman, tribunal, regulatory staff
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Employee & Industrial Relations Managers
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Workplace Coaches & Internal Trainers
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Executives & Business Owners
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Leaders in healthcare, education, and community organisations
Who will be presenting?
Meet Shiv Martin
Mediator | Trainer | Speaker | Facilitator
With over a decade of experience working with government agencies, corporates, ombudsman schemes, and frontline teams, I’ve helped thousands of leaders and HR professionals turn conflict into an opportunity for growth.
My approach blends law, psychology, and mediation expertise - so you’ll leave with strategies that are practical, legally sound, and people-focused.
While I facilitate each session, I also work alongside a group of highly experienced practitioners who may join as guest contributors.
Their experience spans psychology, investigations, trauma-aware practice, and dispute resolution, adding depth, perspective, and practical insight into how workplace conflict shows up in real organisations.
This free monthly webinar series is for HR managers and workplace leaders who want practical mediation tools, stronger conversations, and more confidence in handling conflict.
Want to Take Your Skills Further?
These free webinars give you frameworks and strategies to build confidence in managing workplace conflict.
For teams ready to develop practical, hands-on skills, our Managing Challenging Interactions training provides evidence-based techniques, customised case studies, trauma-informed approaches, and flexible delivery options (online or in-person).
Need support right now?
If you’re dealing with a live workplace issue and need confidential support, we also offer:
Workplace Mediation and Conciliation
Conflict Coaching for leaders and HR professionals
Training and Workshops tailored to your organisation
Call or Text: 0433904303
Explore More: Blog Articles for HR Managers & Workplace Leaders
We share free resources, tools and insights to support your work in conflict management, team building, leadership training and more!
Leading Through Conflict? When to Call in a Mediator
If you're in HR, team leadership, or any kind of people management role, you've likely already had to handle your fair share of workplace conflict. It might start quietly - a misunderstanding, a misstep, a breakdown in trust. But left unaddressed, it can escalate and create real harm: to individuals, to team culture, to service users and to the organisation as a whole.
Want Better Teams? Teach Leaders How to Handle Hard Conversations
In every workplace I visit, whether it is a government agency, a school, or a fast-growing business, I see the same pattern. Teams do not fall apart because of one big blow-up. They start unravelling when hard conversations are avoided by leadership for too long. The crucial question here is - does leadership understand psychological safety and know how to create it?
