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Workplace Conflict Training Tailored for Your Organisation

At Shiv Martin Consulting, we know not every workplace challenge is openly called “conflict.” Sometimes it shows up as high staff turnover, tense meetings, or complaints that keep reappearing. Whatever name you give it, these patterns drain productivity, morale, and trust.

 

Our workplace conflict resolution training transforms these hidden drains into opportunities for stronger communication, healthier workplace relationships, and lasting cultural change.

 

Led by Shiv Martin, a practising solicitor, nationally accredited mediator, and trauma-informed coach, our programs combine practical skills with the insight of 15 years’ frontline experience. Every workplace dispute resolution session is tailored to your sector, your systems, and your people.

 

We turn conflict from a hidden drain on your productivity into an opportunity for growth and connection.

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workplace conflict resolution training

Why Managing Conflict in the Workplace Training Matters

Workplace conflict training equips leaders and teams with the confidence to address issues early, before they escalate into formal disputes, complaints, or resignations.

Shiv works with you to:

  • Identify communication patterns that trigger tension

  • Design clear, respectful pathways for resolving disagreements

  • Equip managers with tools for difficult conversations

  • Build shared language so teams handle differences constructively

Whether it’s culture, communication, or conflict, this training strengthens the foundation of high-performing, resilient teams.

What Conflict Training in the Workplace Looks Like



Our workplace mediation services and conflict resolution skills training sessions are practical, engaging, and shaped around your context. Depending on your needs, training may include:


  • Early Intervention Skills: Helping leaders spot issues before they escalate
  • Neutral Facilitation: Step-by-step frameworks for difficult conversations
  • Trauma-Informed Approaches: Particularly valuable in sectors like aged care, disability, and healthcare
  • Regulatory & Compliance Awareness: Ensuring fairness and legal rigour alongside empathy
  • Practical Role-Plays: Realistic scenarios tailored to your workplace challenges

Training on conflict resolution in the workplace can be delivered face-to-face or online, from focused half-day sessions to multi-session series. Every training concludes with a custom “playbook” so your team can immediately put tools into practice.

Many organisations begin with workplace conflict training and continue with:

 

This integrated support means you’re never left with managing conflict in the workplace with one-off training, but a long-term strategy for building confidence and resilience into your workplace.

conflict training in the workplace

PD Manager, Conciliator

Accident Compensation and Conciliation Service (Victoria)

Shiv's depth of knowledge across a range of areas, her collaborative style as a trainer and engaging manner was well received and ensured that our needs were met in the training and facilitation sessions, in terms of both content and process. In particular, Shiv's discussions around power and vulnerability in conflict resolution encouraged greater discussion and reflection amongst our Conciliation team. I look forward to further PD opportunities with Shiv as they present themselves

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training on conflict resolution in the workplace

Your Trusted Training Partner For Managing Conflict in the Workplace

Among corporate training providers, Shiv Martin Consulting is known for combining legal expertise, mediation skills, and a warm, trauma-informed approach. You’ll work directly with Shiv, who listens deeply before tailoring solutions to your reality.

Her expertise spans government, education, health, aged care, not-for-profit, and corporate teams. Shiv helps you move forward, resolving conflict training in the workplace with clarity and fairness.

We’re not a faceless corporation: you work directly with Shiv, supported by a small team who understand your sector, whether that’s a government agency preparing for legislative audits or a not-for-profit safeguarding vulnerable clients.

How Shiv Martin Consulting Brings Heart to Conflict Solutions

When you choose Shiv Martin Consulting, you’re choosing a workplace conflict training provider who will:

  • Listen deeply to your challenges, asking the right questions before proposing solutions.

  • Design bespoke programs that integrate legal rigour, cultural awareness, and emotional intelligence.

  • Deliver practical tools so your people leave with confidence and clarity.

  • Build long-term capability, ensuring conflict becomes a managed, not an ongoing risk.

managing conflict in the workplace training

Interested in finding out more about how Shiv designs conciliation training for different organisations?

Ready to Turn Workplace Conflict into a Catalyst for Growth?

If you’re experiencing recurring complaints, difficult dynamics, or just a sense that things aren’t working as they should, workplace conflict training can provide the reset your team needs.

Contact Shiv Martin Consulting today to design a tailored training program on conflict resolution in the workplace that builds trust, strengthens relationships, and equips your people with skills for the long term.

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Workplace Conflict Training - FAQs

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