Trusted Mediation and Conflict Management Services for Government and Business
Welcome to the procurement landing page for
Shiv Martin Consulting.
Shiv Martin is a nationally accredited mediator, lawyer, and conflict resolution consultant with over 15 years of experience delivering expert services to public and private sector organisations across Australia.
We specialise in early resolution, conciliation, and facilitated dialogue services, with a strong track record supporting complaints teams, HR departments, regulatory bodies, and leadership groups.
Capability Statement
Shiv Martin Consulting provides tailored conflict resolution solutions to improve communication, restore working relationships, and reduce risk.
Services include:
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Mediation & Conciliation
Workplace disputes, regulatory matters, complaints, and interagency issues. -
Conflict Coaching
For HR professionals, managers, and frontline staff. -
Facilitation
Structured group dialogue, team conflict interventions, and boardroom decision-making -
Training & Capacity Building
Custom workshops on communication, de-escalation, mediation skills, and cultural competency. -
Policy & Systems Consulting
Designing dispute resolution processes aligned with organisational values, compliance requirements, and best practice frameworks.
All services are delivered with a focus on:
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Psychological safety and trauma-informed practice.
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Cross-cultural competence and accessibility.
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Compliance with government procurement frameworks.
We work with leading organisations including:
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Fair Work Commission
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Ombudsman offices and tribunals
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Local and state government departments
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Community organisations and statutory bodies
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Health and disability service providers
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Private sector employers seeking workplace harmony
Fully insured ● Baseline security clearance ● Certified vocational trainer ● Resolution Institute Member
Policies and Procedures
We are committed to delivering ethical, safe, and professional services in accordance with current Australian standards and government procurement requirements. Download our Key documents below:
Engage Us
We offer flexible service delivery options including:
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In-person or virtual mediation sessions
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Online coaching and consulting
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Custom training programs and toolkits
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Fixed-fee service packages for ease of procurement
To request a quote or arrange a service:
Trusted by Teams Across Australia
Client feedback from workplaces, government agencies and communities across Brisbane, Australia and New Zealand. Whether online or in person, from facilitated conversations to workplace team training, Shiv Martin Consulting has your conflict resolution covered.
Learn more about our work.
We work with government agencies, large and small businesses and ensure that our policies, procedures and systems comply with the highest legal standards.
Read more about our client experiences, case studies of our work, and our corporate policies below!