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SHIV MARTIN CONSULTING

At Shiv Martin Consulting, we help organisations to resolve conflict, build trust and strengthen their teams. Led by Shiv Martin, our team includes lawyers, psychologists, investigators, certified trainers and conflict coaches.

Based in Brisbane, we deliver expert mediations, strategic advice, practical training, and tailored coaching. We travel across Australia and New Zealand to provide face to face services, or are well versed in online training and mediations.

 

Whether you're facing a complex dispute or looking to build internal capability, we're the experienced, qualified, multidisciplinary team you can rely on.

Meet Founder Shiv Martin

Shiv is a nationally accredited mediator, practicing lawyer, conciliator, decision maker and certified vocational trainer. As a corporate trainer and speaker, she has worked with over 50 different government and business organisations, particularly in relation to conflict management.

Shiv is experienced in complex dispute resolution, stakeholder engagement and team building. She has a unique and diverse set of expertise in Law, Management, Vocational Education, Psychology and Mediation.

 

Shiv works for various government organisations as an independent decision maker or conciliator and conducts private workplace mediations and facilitations for businesses. ​As an experienced community mediator, Shiv has a keen interest and skill in conducting cross-cultural and intergenerational mediations. In this space, Shiv has conduct numerous mediations involving small businesses for the Department of Justice. ​​​

Shiv Martin
Women Owned Business
SHIV MARTIN CONSULTING

Our Expertise

At Shiv Martin Consulting, we work closely with our expert panel to ensure that each client is provided with the right expertise for their needs. 

 

We provide a unique, multidisciplinary approach to conflict resolution that allows us to offer holistic solutions. We have supported a range of businesses, government agencies, healthcare organizations, and educational institutions.

Shiv Martin Consulting Experts

At Shiv Martin Consulting, we bring together an expert panel of nationally recognised mediators, conciliators, lawyers, and trainers to deliver high-quality dispute resolution services. Our team combines depth of experience, diversity of perspectives, and proven credibility to ensure every client benefits from practical, tailored solutions.

Working collaboratively, we provide mediation, workplace training, conflict coaching, and customised dispute resolution consulting that meet the needs of organisations across
Australia and New Zealand.

Workplace Mediation & HR Support 

Practical dispute resolution, mediation and advisory support for workplaces managing people risk, conflict and change 

Kieran Plasto mediator, coach and psychologist

Kieran Plasto

Mediator, Coach & Psychologist

Kieran Plasto is a seasoned ‘people professional’ adept at navigating and resolving intricate and complex workplace dynamics to drive enhanced performance and foster employee engagement. With over thirty-five years of experience spanning roles as a Psychologist, Senior Leader in Human Resources and Safety across global mining and heavy industry sectors, and a distinguished career in Law Enforcement as a Criminal Investigator and Police Negotiator, Kieran possesses a profound understanding of human behaviour in organizational settings. His expertise lies in deciphering the complexities of human interaction, empowering leaders at all levels to cultivate environments conducive to productivity and satisfaction. A former appointed Detective, accredited as a Mediator, Internationally Certified Coach, Conflict Coach, and Harvard- trained Negotiator, Kieran brings a wealth of knowledge and skills to the table. By leveraging his innate ability to discern motivations, dismantle barriers, and nurture effective communication, Kieran equips businesses with the tools necessary to cultivate engaged and fulfilled employees through the analyses and resolution of all types of workplace complexities. Through his guidance, leaders and teams develop the essential tools to cultivate resilient, agile teams, along with fostering attributes and skills required to enhance business results through elevated people performance.

Margo Orbell mediator

Margo Orbell  

Mediator

Margo is an experienced family dispute resolution practitioner (family law mediator). Margo runs Olive Branch Mediation specialising in family and property disputes, child inclusive mediation, elder mediation, and conflict coaching for clients. She is also the Team Leader for Mediation at Bayside Community Legal Centre coordinating over 20 private mediators and FDRPs. ​ Margo brings a wealth of experience, knowledge and resources to the mediation space. She has both professional and lived experience in a Family Relationship Centre as an FDRP, in Federal Circuit and Family Court of Australia, in legal negotiations and as a socio-legal academic. Margo holds a Juris Doctor, Master of Justice (Intelligence), BA (Politics), Grad. Dip Theology, FDRP (Child Consultant) and is a community Justice of the Peace (Qual).

Richard Gifford mediator, lawyer and conflict strategist

Richard Gifford

Mediator, Lawyer & Conflict & Strategist

Richard is an experienced conflict resolution specialist, negotiator, lawyer and mediator. Richard helps groups and individuals to have difficult conversations, and specialises in family businesses, workplace and startup conflicts. Richard has resolved some of the most emotionally complex conflicts in society, as a manager at the Queensland Human Rights Commission since 2019.   Richard was first accredited as a mediator in 2021 (NMAS) and he has recently completed a Conflict Coaching Fundamentals course with the Conflict Management Academy (2024). Richard’s qualifications are Bachelor of Laws (Hons) from the University of Queensland and he was admitted to the Supreme Court of Queensland in 2016.  ​ Richard can help you navigate a way through an impasse or to prepare for a difficult conversation that’s overdue.

Serge Loode mediator, educator, concilliator

Serge Loode

Mediator, Educator & Conciliator

Dr Serge Loode combines academic teaching and research experience with a deep understanding of conflict resolution and peacebuilding practice. Originally from Germany, Serge worked as a civil law lawyer before developing his conflict resolution and peacebuilding practice. At university Serge teaches academic courses in Mediation, Negotiation and Theories of Conflict Resolution. He is also a mediator with the Department of Justice and Attorney-General. Serge is a highly experienced facilitator, conflict coach, conflict resolution trainer and assessor, as well as a nationally accredited mediator under the National Mediator Accreditation System (NMAS). Serge mediates workplace, child protection and neighbourhood disputes and designs processes for large-scale community conflicts. He has worked with a variety of clients, including local and state government, police, military, businesses, primary and secondary schools and community groups.

Government & Regulatory Agency Support

Specialist conciliation, complaints and dispute resolution expertise for public sector and regulatory environments

Our Team

Behind our expert panel who deliver our training, mediation and facilitation services, we have a strong practice management team to ensure seamless service delivery.

Mish McMullen Shiv Martin Practice Manager

Mish McMullen

Practice Manager 

Mish believes that every great workplace starts with strong systems and a dedication to people. With a passion for organisation and an unwavering commitment to customer service, she is focused on fostering an inspiring and inclusive culture at Shiv Martin Consulting. Mish is very much a Jill of all trades and attributes her high level of customer service and communication skills to the wide range of industries she has worked in. She is dedicated to both her professional and personal development and believes that when you stop learning you start dying. Evidently so, she has completed an Exercise and Sports Science at the University of Sydney, Cert 3 & 4 in fitness, 300hour yoga teacher training, a graduate diploma in secondary education,  a diploma of business and a diploma of remedial massage.  Mish loves spending time with her wife  and recently became a mum to a beautiful baby boy. You can often find her creating something delicious in the kitchen or on a 9ft surf board in the ocean.  She is always happy to assist, improve and connect.

Mark Kumarathash

Mark Kumarathash

Finance Manager at Shiv Martin Consulting

​Mark Kumarathash is a seasoned finance professional with a strong track record in financial management and strategic planning. With over four decades of experience in senior accounting and finance roles in the government, university and aged care sectors, Mark brings a wealth of financial management expertise to our team.

Learn more about our work

We work with government agencies, large and small businesses and ensure that our policies, procedures and systems comply with the highest legal standards.

 

Read more about our client experiences, case studies of our work, and our corporate policies below!

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Read more about the impact of our work.

Read our Testimonials to discover more about our Clients' experiences.  

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Check all our policies, we are ready to go.

Is a facilitated conversation the right next step

Free Resources and Tools

We provide free resources to help you build your team's capacity to communicate with empathy, build trust, and resolve conflict.

Monthly Blog

Practical tips, insights, and case studies from the frontline of mediation, conflict coaching, and complaint handling.
Read the latest articles.

 

Free Monthly Webinar Series

Join our live, interactive sessions where we share tools for managing workplace and stakeholder conflict. Register today.
 

Free Download: 10 Question Checklist for navigating workplace tension.

✅ A 10-question assessment to determine when external support is needed
✅ Practical language scripts for introducing facilitated conversations
✅ Cost-benefit analysis of early intervention vs. delayed action and more! 

We are proud to support teams from the following organisations

Trusted by Teams Across Australia

40+ 5 Star Google Reviews 

Client feedback from workplaces, government agencies and communities across Brisbane,  Australia and New Zealand. Whether online or in person, from facilitated conversations to workplace team training, Shiv Martin Consulting has your conflict resolution covered.

If you've got conflict - we can help!

We work with government and regulatory bodies, health services, community, education and corporate organisations to deliver tailored mediation, training and coaching. Get in touch to find out how we can support your organisation. 

Call or Text:  0433904303

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