★★★★★ 50+ five-star Google reviews from workplaces, government agencies and communities · Read client stories
Expert Facilitation for Meaningful Outcomes
Our facilitation services create safe spaces for honest dialogue, productive disagreement, and collaborative problem-solving.
Shiv Martin Consulting provides trusted facilitation services for teams navigating disagreement, change, or difficult discussions - ensuring all voices are heard and issues are addressed constructively.
Why Facilitation?
The conversations you avoid are costing you, more than you think. Many teams spend months or even years circling around important issues without making progress. Poor communication, unresolved tensions, and avoided conversations create hidden costs that compound over time.
Why Trust Us with Your Facilitation?
We don’t just manage conversations, we build stronger teams, healthier cultures and sustainable outcomes. Our facilitators are legally trained, trauma-informed, and experienced in navigating complex workplace and business dynamics. Every facilitation is tailored to your context, and we leave you with clear next steps and actionable outcomes.
Core Facilitation Services
Some of our proactive systems that enhance Conflict Management
Strategy days and leadership offsites
Create space to agree direction, clarify roles and work through the decisions that are difficult to address in everyday meetings. An independent facilitator can help a board or leadership team prepare for the conversation and turn it into agreed actions and accountabilities.
Who are these services for?
For Leaders Ready to Have the Conversations That Matter...
Government Agencies & Departments
Board retreats, stakeholder consultations, and team alignment sessions
Healthcare Networks
Clinical team integration, culture change initiatives, and conflict resolution
Corporate Leadership Teams
Executive alignment, culture transformation, and strategic planning
Operations Managers
Faculty discussions, strategic planning, and community engagement sessions
Community Leaders
Governance discussions, strategic direction setting, and stakeholder engagement
Professional Associations
Member consultations, policy discussions, and strategic planning sessions
Perfect for
• Executive Teams and Senior Leadership Groups
• Board Members and Governance Bodies
• Department Heads and Team Leaders
• HR Directors and People & Culture Teams
• Project Managers Leading Complex Initiatives
• Anyone responsible for bringing people together for important conversations
From preparation to practical commitments
The scope is tailored to the group. Our approach places emphasis on hearing people individually, assessing readiness and supporting agreed ways of working after the session.
1. Understand the situation
A briefing with the referring leader and confidential individual conversations help us understand the context, concerns, goals and readiness of the people involved.
3. Work through it together
A tailored session gives people a structure for discussing difficult issues, clarifying roles, agreeing communication expectations and identifying practical ways forward.
2. Design the right session
Themes, relevant documents and team dynamics inform the recommendation. The next step may be a team workshop, a leadership discussion, a smaller facilitated conversation or other support.
4. Document and follow through
Agreed actions and commitments are recorded. Follow-up workshops, check-ins or coaching can be scoped to review progress and support accountability.
Examples of proposed facilitation support
These de-identified examples are drawn from facilitation proposals. They illustrate how support can be scoped for different groups, rather than reporting completed projects or guaranteed outcomes.
A board working through governance tensions
For seven board members of a national professional association: individual intake meetings, a review of governance documents, a non-attributable themes report and a full-day facilitated board session. Optional governance support was included.
Two organisations resetting joint work
For approximately 15 to 16 staff across partner community organisations: preparation, a tailored one-day reset workshop to clarify roles and communication, a debrief and an optional follow-up workshop about one quarter later.
A newly formed leadership team
For eight senior leaders in tertiary education: individual conversations, a full-day workshop on purpose, roles, communication and behavioural commitments, followed by a proposed three-hour workshop about eight weeks later.
A large group building shared practice
For an ombudsman office, with approximately 70 to 80 staff in person and up to 100 overall: a half-day session combining whole-group discussion, workstream breakouts, tailored case studies and a shared debrief.
Our facilitation services support leaders who understand that the quality of their conversations determines the quality of their outcomes. Leaders who want to address challenges head-on while building stronger relationships.
Trusted Facilitation That Transforms Team Dynamics
With over 15 years of experience in conflict resolution, mediation, and group facilitation, Shiv Martin brings exceptional skill to complex conversations. Her approach combines legal rigour with emotional intelligence, ensuring productive outcomes while maintaining strong relationships.
What Makes Our Facilitation Different:
• Impartial & Skilled Guidance
• Legal & Compliance Awareness
• Emotional Intelligence
• Cultural Competency
• Outcome-Focused Approach
• Practical Tools & Techniques
Trusted by Teams Across Australia
50+ 5 Star Google Reviews
Client feedback from workplaces, government agencies and communities across Brisbane, Australia and New Zealand. Whether online or in person, from facilitated conversations to workplace team training, Shiv Martin Consulting has your conflict resolution covered.
Preparing for a facilitated conversation
Can facilitation take place online?
Yes. Facilitated discussions may take place in person or online. The format is agreed around location, availability, scheduling and the needs of the participants.
How can participants prepare?
Think about what you would like to be different, the issues that matter most, and the expectations or boundaries that would help you work together. Raise any wellbeing or support needs during preparation.
Does the facilitator decide who is right?
The facilitator supports the structure and flow of the conversation. They do not take sides, make findings or impose a solution. The focus is on understanding concerns and agreeing practical ways of working.
What happens after the workshop?
The agreed scope may include a written summary of commitments, a debrief, individual check-ins, coaching or a follow-up workshop. The proposals are tailored to the group and the support it needs.
