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The Profile of ADR - In Government and Beyond - October 1

Tue, 01 Oct

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DRB Training Room

State Government Community of Practice Meeting: This session will cover: The Profile of ADR - In Government and Beyond

Registration is closed
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The Profile of ADR - In Government and Beyond - October 1
The Profile of ADR - In Government and Beyond - October 1

Time & Location

01 Oct 2024, 3:00 pm – 4:00 pm

DRB Training Room, Level 1, 363 George St, Brisbane City QLD 4000, Australia

About the event

Please note, we encourage those located in Brisbane to attend in person. RSVP by COB Friday 27th September 2024.

Panel Discussion points

  • How would you describe the current profile of ADR in the Qld Government and why are we at this point?
  • What do you consider best practice in delivery of government ADR – are you aware of any agencies that offers best practice?
  • Does the profile of ADR in government need to change / improve and if so why?
  • What steps do you feel need to be taken to raise the profile of ADR in government and beyond?
  • What do you think the risks may be of changing / not changing the profile of ADR in government and beyond?
  • Last comments – next steps?

Panel members

  1. Angela Durocher – Angela is an experienced and nationally accredited mediator, lawyer, trainer and mentor.  Angela has been engaged in complex dispute resolution across a range of state and national jurisdictions for over 15 years. Angela is currently the Director of Alternative Dispute Resolution at the Administrative Appeals Tribunal.  In this role, she conducts case management conferences and conciliations within the administrative review jurisdictions including worker’s compensation, social services and the National Disability Insurance Scheme.  Angela also delivers on key ADR projects to ensure the continued improvement of the Tribunal’s ADR processes and procedures.
  2. Karl Manning - Karl is the Director of Mediation and Conciliation and Acting Adjudication Registrar at the Queensland Building and Construction Commission. He is an experienced lawyer, a nationally accredited mediator and family dispute resolution practitioner with years of experience working and teaching in dispute resolution in a range of settings across the government, private and not-for-profit sectors
  3. Shiv Martin – Shiv is a nationally accredited mediator, practising lawyer, conciliator, decision maker and certified vocational trainer. Shiv has engaged in complex dispute resolution, stakeholder engagement and team building in the government, education and justice sectors for 15 years occupying various Executive and senior panel appointments for state and federal agencies.
  4. Kirsten Eades - Kirsten is the Executive Director of Community Justice Services for DJAG and leads, amongst other business areas, the Dispute Resolution Branch (DRB) and the Office of the Commissioner for Body Corporate and Community Management (BCCM).  Both are dispute resolution services providing a variety of mediation, conciliation, and adjudication processes. Kirsten currently serves as a Director on the AMDRAS Board (formerly MSB / NMAS) and has been involved in the development of and the transition to the new standards over the last 12 months.

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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