About Shiv Martin ConsultingShiv's background, the team behind the practice and how we work.
Results and Client StoriesOutcomes, case studies and 50+ five-star Google reviews.
PoliciesService policies and the documents procurement teams ask for.
A founder-led practice supporting public service and workplace leaders across Australia, led by accredited mediator and lawyer Shiv Martin.
Meet Shiv and the team →
Mediation and ConciliationIndependent, structured support when a working relationship has broken down.
Facilitation and Team BuildingImpartial facilitation of important, sensitive or high-stakes team conversations.
Executive CoachingConfidential one-on-one support for the difficult conversation ahead.
Policy and Process Development and SupportSystems-level help for complaints functions and dispute processes under pressure.
Training and WorkshopsPractical, evidence-based training for challenging interactions.
All servicesSee every service on one page and choose the right process.
AI in ComplaintsTraining, policy advice and case management support for AI-assisted complaints.
Not sure which fits? Not every matter needs the same process. Tell us what is happening and we will come back with the right one, and the costs.
Contact us →
Upcoming Events and CoursesPublic courses, monthly webinars and ongoing learning.
Monthly Live WebinarsLive online sessions for HR managers and workplace leaders, once a month.
Community of PracticeFor mediators, conciliators and complaint handlers building their craft.
Learning Hub (coming soon)Self-paced online courses and resources from the Shiv Martin Consulting Learning Hub.
Navigating AI in Complaints and Dispute ResolutionPractical workshops for teams responding to AI-assisted complaints.
An exclusive number of public sessions run through the year. Most teams work with us in-house, with programs built for their context.
See what is coming up →
Sat, 15 Feb
Melbourne
15 Feb 2025, 1:00 pm – 4:00 pm
Melbourne, Melbourne VIC, Australia
