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Cross Cultural Conflict Management - ONLINE WORKSHOP

Thu, 02 May

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Cross Cultural Conflict Management

Thursday, 02 May 2024 | 8:30am – 12:30pm AEST | Online AUDIENCE: Mediators and conciliators - dispute resolution and complaints handling professionals

Cross Cultural Conflict Management - ONLINE WORKSHOP
Cross Cultural Conflict Management - ONLINE WORKSHOP

Time & Location

02 May 2024, 8:30 am – 12:30 pm AEST

Cross Cultural Conflict Management

About the event

To register head to the Resolution Institue website and follow the "Register Now" button.  

Discover a transformative learning experience in our upcoming workshop designed to equip you with invaluable insights, knowledge, and practical strategies for effectively responding to conflicts, especially those with a cross-cultural component. Join us for a journey into the challenges and opportunities presented by working in a culturally diverse context. Gain the skills to navigate cultural nuances, negotiate effectively, and address cross-cultural misunderstandings.

  • Cultural Awareness through Self Awareness and Emotional Intelligence
  • Understanding Different Cultural Frameworks – including group break out activity
  • Deep dive into the Cultural Framework of First Nations people
  • Identifying where Conflict has a cultural element – multi scenario activity
  • Universal strategies of addressing cross-cultural conflict – problem-based learning
  • Understanding Discrimination and Humans Rights law and its impact

Don't miss this opportunity to elevate your cultural competence and navigate cross-cultural conflicts with confidence. Secure your spot now, and join us for a day of insightful learning and practical strategies!

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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