Difficult Conversations and Performance Management: Pride Business Network

Difficult Conversations and Performance Management

Managing performance issues requires more than good intentions. When conversations are handled poorly, they can quickly escalate, damage trust, or result in formal complaints about bullying, harassment or unfair treatment.

In this session, Shiv Martin will share practical communication tools to help managers and professionals approach difficult performance conversations with clarity, confidence and care. The focus is on having conversations early, staying grounded in values, and addressing issues in a way that supports both people and organisational outcomes.

This session is particularly relevant for leaders working in diverse, values-driven workplaces where inclusion, psychological safety and respectful communication matter.

Key takeaways

Participants will learn how to: