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THANK YOU

Conflict is rarely a single conversation.

It's usually a pattern and the right resource, at the right time, can make a real difference.

While the guide makes its way to your inbox, here are a few more resources that you might find useful. 

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STAY CLOSE TO THE WORK 

Reflections from Practice 

I share short, considered reflections on LinkedIn most weeks — patterns from mediation, complaints handling and team conflict, written for HR leaders, managers, complaint handlers and dispute resolution practitioners. Not promotional. Mostly practical.

"What I have learned from sitting in difficult rooms is that people rarely need a perfect process. They need a process they can understand, trust and participate in with dignity."

FROM THE BLOG

Articles worth a few quiet minutes

Research-based insights and practical resources on workplace conflict, complaints handling, mediation and dispute resolution - grounded in real practice.

HOW WE CAN HELP

Tailored support for your specific needs 

Shiv Martin Consulting offers founder-led dispute resolution support grounded in law, mediation, neuroscience, conciliation and public service experience. Not every matter needs the same process - part of the work is helping organisations choose the right one.

Mediation and Conciliation

Mediation and Conciliation

Save money on legal fees and resolve workplace, leadership, staff and client disputes early and constructively. ​Ideal for organisations managing interpersonal conflict, Fair Work issues, or grievances.

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Dispute Resolution Consulting

Dispute Resolution Consulting

Strengthen your internal processes for resolving disputes and handling complaints. For organisations reviewing policy, intake pathways, or internal reporting systems.

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Shiv Martin Training, Speaking and Workshops

Training, Speaking and Workshops

Tailored training, workshops and corporate speaking for frontline teams, HR, and complaints staff.  Delivered online or in person Australia wide.

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Facilitation and Team Building

Facilitation and Team Building

Guided conversations for boards, executive teams, or stakeholder groups in conflict.​ Ideal for cross-functional teams, chage management or crisis-related discussions.

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Shiv Martin | Mediator, Lawyer, Facilitator, Training & Director of Shiv Martin Consulting 

A confidential conversation

If something specific is sitting with you; a team situation, a complaint that isn't moving, a process that's stalled, you're welcome to book a confidential discovery call. No obligation, and no rush.

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