Public service masterclass with Resolution Institute
Thu, 10 Aug
|Public Service Masterclass
Day 1: Thursday, 10 August 2023 | 1pm to 5pm AEST | Online Day 2: Friday, 11 August 2023 | 1pm to 5pm AEST | Online
Time & Location
10 Aug 2023, 1:00 pm AEST – 11 Aug 2023, 5:00 pm AEST
Public Service Masterclass
About the event
Join me online for 2 days of online training:
To register head to the Resolution Institue website and follow the "Register Now" button.
Day 1: Thursday, 10 August 2023 | 1pm to 5pm AEST | Online
- Exploring the conflict resolution models utilised by different Courts, Tribunal, Commissions, Authorities and Ombudsman organisations.
- Identifying the advantages and disadvantages of different conflict resolution models (assisted negotiation, mediation, conciliation, arbitration and decision making).
- Dealing with challenging conversations while ensuring fair processes.