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Advanced Conciliation Training (Wednesday, 21 August 2024 to Friday, 23 August 2024)

Wed, 21 Aug

|

Online

This workshop provides the skills and knowledge to assist those who work in any statutory or industry scheme conciliation process. The skills are not only relevant to conciliators but all those involved in the process including managers, intake staff and lawyers

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Advanced Conciliation Training (Wednesday, 21 August 2024 to Friday, 23 August 2024)
Advanced Conciliation Training (Wednesday, 21 August 2024 to Friday, 23 August 2024)

Time & Location

21 Aug 2024, 10:00 am – 4:00 pm

Online

About the event

Who is this training for?
  • Conciliators (or aspiring conciliators) and mediators who work within a statutory body or other government agency/association/ authority with a specific jurisdictional or legal focus
  • Mediators who have completed the five-day Resolution Institute mediation training
  • Those practicing the skillset such as managers, intake staff and lawyers
What you will learn?
  • Understanding the theory and practice of conciliation, as distinct from mediation and other dispute resolution processes
  • Clarity as to what a good conciliation process looks like and the guiding principles for a conciliator
  • Understanding the role, responsibilities, and limitations of a conciliator
  • An overview of legislative foundations of conciliation (non-industry specific)
  • Conciliation models of practice and key conciliation skills and practice based on relevant roleplays
  • Expert knowledge and the application of administrative law and other general legal principles
  • Advocacy, authority, reporting requirements and ethical practice
Are there any prerequisites?

Either:

  • Being an accredited mediator or
  • Experience in delivering mediation/conciliation/conferencing in a statutory or industry scheme
Assessment

There will be a short assessment which includes comprehensive and personalised feedback for each participant from our trainers. Participants will be asked to complete a written reflection on how they apply conciliation skills in their work. Our trainers will also provide each participant with feedback on their reflective writing, understanding of core concepts and demonstration of key skills during the live workshop.

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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