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Customising the right dispute resolution training for your team - FREE WEBINAR

Tue, 27 Feb

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Google Meet

Please register with your email and we will send you a meeting invite via Google Meet.

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Customising the right dispute resolution training for your team - FREE WEBINAR
Customising the right dispute resolution training for your team - FREE WEBINAR

Time & Location

27 Feb 2024, 9:00 am – 10:00 am

Google Meet

Guests

About the event

Hear from Shiv about the important of customising the dispute resolution training to meet the needs of your team.

There is a range of dispute resolution models and training on offer: mediation, conciliation, arbitration, decision making, complaints handling etc. Understanding what will meet the needs of your team is the first step.

Join Shiv in this free online 30 minute webinar (15 minute Q&A) as she talks you through this training design process.

Please register with your email and we will send you a meeting invite via Google Meet.

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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