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FREE Webinar | Early Dispute Resolution and Conciliation Processes

Wed, 02 Apr

|

Online

This is a preview webinar for the topics for greater discussion at our upcoming Early Dispute Resolution and Conciliation Symposium.

FREE Webinar | Early Dispute Resolution and Conciliation Processes
FREE Webinar | Early Dispute Resolution and Conciliation Processes

Time & Location

02 Apr 2025, 1:00 pm – 2:00 pm

Online

About the event

Complaints handling, regulatory and other public sector dispute resolution bodies now use a range of dispute resolution processes ranging from early resolution frameworks, conciliation practice and conferencing by Decision Makers. Join Shiv Martin for a free webinar to discuss how these different dispute resolution models work in practice and what might inform the best practice design of dispute resolution processes. 

This is a preview webinar for the topics for greater discussion at our upcoming Early Dispute Resolution and Conciliation Symposium.

The Early Dispute Resolution Conciliation Symposium is an opportunity for a range of regulatory, public sector and dispute resolution organisations to come together and hear from their peers as to best practices in dispute resolution systems design. We will hear from leading dispute resolution organisations including the Fair Work Commission, Fair Work Ombudsman, Information and Privacy Commission (NSW), Energy and Water Ombudsman (Qld) and Human Right Commission.

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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