Managing Challenging and Unreasonable Interactions | October 2025
Fri, 31 Oct
|Virtual Zoom event
When faced with challenging and unreasonable behaviour traditional approaches to conflict and complaints resolution often fall short. Discover how cutting-edge insights from psychology and neuroscience can transform your most difficult interactions.
Time & Location
31 Oct 2025, 9:30 am – 1:00 pm
Virtual Zoom event
About the event
Managing Challenging and Unreasonable Interactions
3-Hour Interactive Online Training Program
Navigate difficult interactions with confidence using evidence-based strategies informed by current psychology and neuroscience research. This interactive session equips participants with practical tools to manage challenging behaviour while maintaining safety, inclusion, and fairness.
Learning Objectives: By the end of this program, participants will be able to:
Identify triggers and warning signs of escalating challenging behaviour in themselves and others
Apply safety-first de-escalation techniques that reduce conflict and create space for resolution