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Putting Down the Sword - understanding how to drive client outcomes through ADR practice

Thu, 03 Apr

|

Brisbane City

The Future of ADR practice in the age of AI

Putting Down the Sword - understanding how to drive client outcomes through ADR practice
Putting Down the Sword - understanding how to drive client outcomes through ADR practice

Time & Location

03 Apr 2025, 5:00 pm – 7:00 pm

Brisbane City, Level 3, 240 Queen St, Brisbane, QLD, 4000

About the event

Join Shiv and Damien for an insightful discussion on the future of Alternative Dispute Resolution (ADR) and the essential skills that lawyers need to thrive in the age of AI. This event will explore why soft skills—such as emotional intelligence, active listening, and empathy—are more crucial than ever, particularly as technology continues to shape the legal landscape.


The session will focus on how lawyers can effectively navigate key dispute resolution processes like mediation and conciliation to achieve the best outcomes for their clients. With AI advancing in legal practice, mastering these human-centered skills is vital to providing effective, client-focused solutions. Whether you are an experienced practitioner or just starting your journey in ADR, this event will equip you with the insights you need to stay ahead of the curve and deliver exceptional client service in a rapidly evolving field.


Don't miss this opportunity to learn how to leverage soft skills…


Tickets

  • General Admission

    This ticket includes attendance and light refreshments.

    A$240.00
    +A$6.00 service fee

Total

A$0.00

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Our Location

  • What factors determine the booking of mediation services and how do you ensure the best chance of resolution in diverse dispute contexts?
    My mediation services can be booked according to the size of the dispute at hand. I have successfully managed complex multi-party disputes spanning a number of days, and short mediations of 90 minutes. Each dispute and each party has unique needs and I will work independently with all parties and legal representatives to design the most appropriate process to ensure the best chance of resolution. I am experienced at mediating across cultures, generations and dispute contexts.
  • What is your background and experience in mediation and conciliation services?
    After over a decade as a full-time panel mediator, conciliator, decision maker and team manager for various government agencies, Commissions and Tribunals, I am now offering my mediation and conciliation services privately. I am highly experienced in managing a diverse range of disputes and adapt a flexible mediation approach following considered pre-mediation discussions with parties and their legal representatives.
  • What qualifications and experience do you bring to the table as a mediator and mediation accreditation training assessor?
    As an experienced Mediator and Recognized Mediation Accreditation training and assessor I bring to the table a high level of emotional intelligence, the technical skills of a lawyer (Over 10 years PAE) and a depth of cross-cultural and intergenerational conflict experience. I am also skilled in Mental Health First Aid and understand the importance of managing emotions and relationships in effectively managing disputes.
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