Navigating Workplace Conflicts

This comprehensive seminar provides practical legal frameworks and resolution strategies specifically designed for HR professionals, legal counsel, and senior leaders. You'll gain essential skills in early intervention techniques, understanding when to implement mediation versus formal investigation, and building compliance structures that actually work in real workplace scenarios. The training moves beyond surface-level solutions to develop your "conflict wisdom" - the ability to see disputes as opportunities for deeper understanding rather than problems to eliminate. Led by principal mediator Shiv Martin and Sparke Helmor Lawyers partner Thea Price, you'll learn risk assessment protocols, resolution pathways, and how to choose the right response at precisely the right moment in any conflict situation.

This training specifically focuses on transforming your perspective on workplace conflict from challenges to overcome into opportunities for building stronger relationships and deeper understanding. You'll learn practical strategies for creating environments where employees feel secure expressing concerns without fear of retaliation. The seminar combines Shiv Martin's mediation expertise with Sparke Helmore's legal insights to show you how to approach conflicts with curiosity rather than judgment, listen to understand rather than respond, and recognise the underlying needs and values driving workplace tensions. By the end, you'll have concrete tools for fostering open dialogue and building trust through empathetic communication while maintaining legal compliance.

Rather than offering generic conflict management theories, you'll receive practical, immediately applicable strategies tailored to Australian workplace law and organisational contexts. The training emphasizes building your capacity to understand individual perspectives and cultural nuances that drive workplace tensions. Participants consistently report walking away with valuable techniques they can implement immediately, as evidenced by testimonials from HR managers and senior advisors who've already begun applying these methods with their teams.

This seminar is specifically designed for HR Directors and Managers, Legal Counsel, Senior Executives, Risk Management Professionals, and anyone responsible for managing workplace dynamics in Australian organisations. If you're dealing with interpersonal tensions, need to make decisions about whether to mediate informally or launch formal investigations, or want to prevent conflicts from escalating into costly legal disputes, this training provides the practical frameworks you need.

Our seminar teaches specific early intervention and investigation strategies that catch conflicts before they escalate into formal complaints or legal issues. The training provides practical tools for conducting risk assessments, implementing appropriate resolution pathways, and knowing exactly when mediation is more effective than formal procedures. By equipping you with these skills, we help you address conflicts proactively and maintain a harmonious workplace.